Submit a Support Case

Have a question about your data or need technical assistance? We’re here to help. Submit your email to our system anytime 24/7 and we’ll get to work on it ASAP. Using our support email address of [email protected] ensures that your issue is being tracked and will be responded to.

Remote Support

If you need remote support assistance, download our remote support software that allows an AutoSweet support agent to interact with your desktop. Once the file has been downloaded and is running, please let the support agent know your 9-digit partner ID.

Give Us a Call

We are available Monday – Friday, 9 AM – 6 PM EST and can be reached at 614-459-3558, option 2.